In order to ensure accuracy and authenticity of the information provided through the 'Question & answers' section, the search giant says that the business owners will also get to add frequently asked questions and answers to the section as well. In order to ask or answer a question, the users need to search for a location on Google Maps or Search and open the local business listing. Then, they need to go to the 'Question & answers' section.
With this newly introduced section, users will be able to add a question, answer someone else's question, or even upvote the informative entries by tapping the thumbs up icon. "Upvoted questions and answers will appear toward the top of the section so that the most helpful content is most accessible," the company said in its blog post.
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